How to Troubleshoot QuickBooks Error Code 6189?

Undoubtedly, QuickBooks is one of the best accounting software. It will help you in accounting, tax filing, creating invoices, etc. But QuickBooks also faces troubles with some issues or errors. QuickBooks Error Code 6189 is one of the most common errors QB users have encountered in their software. QuickBooks error code 6189 is a runtime error that will appear while you try to open the company file. This problem indicates any kind of error with the multi user mode. Now, we will talk about some troubleshooting steps to fix QB error 6189.

Troubleshooting Steps to Fix QuickBooks Error Code 6189

In case you detect an error message that we mentioned above, then there are a few methods by which you can opt for in order to get rid of the QuickBooks error code 6189. We have provided 3 best solutions to resolve this error as follows:-

1. Move your company files to the local hard drive

• If the error persists, as well as if the company file is kept on a portable drive or online, you are advised to Move the company file to the local hard disc.

• The hard drive of the server system can be used to store QuickBooks files. However, despite their seeming convenience, online file hosting services like Dropbox, Google Drive, etc. are prone to problems.

• Additionally, stay away from putting the files on portable drives because they weren't made to operate multi-user networks or QuickBooks.

• Another crucial point is to avoid encrypting the QuickBooks files on the hard disc where they are stored because doing so may prevent many users from connecting to the network.

2. Run QuickBooks database server manager

The QuickBooks files are kept on the server machine, not on the other computers, which are workstations. The QuickBooks database server manager will support the stability of the multi-user network if you are hosting it yourself. These are the steps involved in this process:

• Launch the tool hub application and select Network problems.

• Select the QB database server manager next. If you haven't previously, you will now be prompted to install the QuickBooks software on the server.

• If you see the corporate files, you must select the Start scan option in the database server manager. Alternatively, you can browse to the location and select Start scan from the menu.

• The database server management will now automatically adjust the Firewall permissions. Once the process is complete, press close.

3. Alter the filenames of the ‘.ND’ and ‘.TLG’ files

These are the crucial network (.ND) and transaction log (.TLG) files required for multi-user access to the QuickBooks company file. It may be possible to fix QuickBooks Error Code 6189 by renaming the objects. Check if the procedures below assist to erase the error code by following them.

• Navigate to the folder containing the company file.

• Search for files with the same name as those in your firm but with different file extensions.

• It is necessary for you to look for the ".ND" and ".TLG" files.

• Right-click each file and select Rename. Click anywhere on the screen to save the file name after adding ".OLD" to the end.

• Open QuickBooks again and log back into your company file. The issue has to be fixed.

Conclusion

If you still experience the QuickBooks error code 6189 problems despite our best efforts to summarize the different rectification techniques on this page, don't worry; we will do everything in our power to help. You can always count on our QuickBooks enterprise technical support staff to provide the best help.